- How do I get an emergency electric key?
- Can I get a refund on my electric key?
- How much is EDF emergency credit?
- Can’t afford to top up electric?
- Where can I top up my Eon Electric key?
- What do you do if you lose your electric key?
- How do you open a electric meter without a key?
- What happens if my emergency gas runs out?
- How do I activate emergency credit on my electric smart meter?
- What does flashing e mean on electric meter?
- How do I know if my electric meter is emergency?
- What is an electric key?
- Will my electric run out at night SSE?
- How do you use emergency electricity?
- Can I use any electric key in my meter?
How do I get an emergency electric key?
If your credit balance won’t last you 5 working days, we can arrange for you to pick up a new key from a nearby PayPoint.
You’ll be given a code which you give to the assistant who attaches it to the new key, and you’ll then need to insert the key into the meter before going back to a PayPoint to top up..
Can I get a refund on my electric key?
The credit shown on your meter is there to pay for your future energy consumption. With a prepayment meter you pay in advance, so the credit will be used as you use the gas or electricity. … We will not refund any credit shown on your meter unless we first bill your account up to date.
How much is EDF emergency credit?
How does emergency credit work on my smart pay as you go meter? We never want you to be left without an energy supply. So we give you £10 of emergency credit, per fuel, on your smart PAYG meter. You can activate this using your in-home display when your balance goes below £1, giving you time to top up.
Can’t afford to top up electric?
Tell your supplier if you can’t afford this. Ask them to reduce the amount you pay back each time you top up. Your supplier has to take into account how much you can afford, so tell them if anything has changed since you first agreed your repayments. For example, if your income has decreased.
Where can I top up my Eon Electric key?
Prepayment from usGetting started. Simply register your new gas card/electricity key before you topping up. … Topping up. It’s easy to top up, you can top up at any Payzone, PayPoint or Post Office outlet. … Emergency credit. Your meter will provide you with at least £5 emergency credit.
What do you do if you lose your electric key?
If you’ve lost your Pay As You Go (pre-payment) key or card, please call us on 0345 026 7039 and we’ll send you a new one. Just so you know, we might charge you for a replacement key or card.
How do you open a electric meter without a key?
A pair of needle nosed pliers, work just fine. A screwdriver, at the contact point, works. A new key costs less then a quid, at a diy store. Any other meter key, will open your meter box, all the keys are the same.
What happens if my emergency gas runs out?
You’ll need to pay back the Emergency Credit next time you top up, and any remainder will be put on as credit. If you use all your Emergency Credit and don’t top up to replace it, you may not have an energy supply until you have repaid it.
How do I activate emergency credit on my electric smart meter?
How to activate emergency credit on a smart meter?Press ‘Menu’ on your in-home display, then choose ‘Select Emergency Credit’ by pressing ‘OK’.Press the electricity or gas symbol to choose which fuel you want to access the emergency credit for.More items…
What does flashing e mean on electric meter?
emergency creditShows a value and a flashing ‘E’, means the emergency credit is available on the meter (this will only be displayed when your credit is under 50p). The word ‘DEBT’ and there’s a emergency credit is available. The word ‘DEBT’ and there’s a emergency credit is not available. … The amount of emergency credit you’ll get.
How do I know if my electric meter is emergency?
The number you see is the amount of credit on your meter.If you see an ‘e’ next to the number, you’re using emergency credit, and the number tells you how much you have left.More items…
What is an electric key?
A gas or electric key meter uses a special electronic key with your tariff information on it. … Most prepayment meters have an emergency credit budget you can use, like an overdraft, but it is limited. If you lose your prepayment meter key or smart card, don’t worry.
Will my electric run out at night SSE?
If you lose your smart Pay As You Go top-up card, get in touch with us. We’ll send you a replacement top-up card free of charge. … If the emergency credit on your smart Pay As You Go meter runs out overnight or during the weekend, our friendly credit period will keep your supply on so you have more time to top up.
How do you use emergency electricity?
How to use emergency credit on your Pay As You Go gas meterInsert your gas card into your meter.You’ll then have the option to use the emergency credit. Accept it by pressing the red button ‘A’. … You’ll need to top up to return to normal use. Press the red button ‘A’ once to see how much you owe.
Can I use any electric key in my meter?
Yes – you can get a new electric meter key from any PayPoint or Payzone that stocks Eon or NPower keys (the type we use). … You give this code to the PayPoint or Payzone assistant and they’ll be able to set up your new key with our rates and other relevant information so you can register it when you get home.