Question: What Do I Do If My SIM Card Is Not Working?

How do I know if my SIM card is damaged?

If you encounter any of the issues listed below then you might have a SIM card that is not working properly anymore.Calls being interrupted, or messages delayed.Pin code requested without rebooting the phone.Sound quality decreasing.Battery life reduced.Phone getting warm.More items….

Why does my SIM card not work in another phone?

If a phone is locked, the service provider has installed some software on the phone that ties the subscriber ID number on the SIM card to the serial number of that particular phone. If the SIM card and phone serial number don’t match, the phone simply won’t work.

What happens if SIM card is broken?

Removing the SIM and reinserting can solve the issue. If reinserting the SIM does not solve the problem, contact your wireless provider, explain the issue and order a new SIM. It is possible to recover data from a broken SIM, but you will need to use specialist software, but be warned this often has costs involved.

How long does a SIM card last?

Each SIM stays active for 60days, after which it goes inactive. There is then a 60 days grace period, however, if you do not top up within this time the SIM will expire.

Can Viruses damage your SIM card?

Maybe you’ve seen it. A message on your cell phone or tablet warning your device is infected by a virus. … It claims the device’s SIM card, contacts, photos, data and applications will be corrupted if you don’t immediately download an app to remove the viruses. But our expert says don’t worry.

How do I activate my new phone?

Activate a new Android SmartphoneSave contacts and content on your old phone using the Transfer Content info.Power both phones down. … If necessary, insert the SIM card into the new phone.If necessary; … Follow the on-screen Setup Wizard instructions to activate and set up your new phone.More items…

How do I activate my iPhone sim free?

How to activate an iPhoneInsert the SIM card in the tray and push it back into the phone. … Also, note that the SIM card must be activated by the cellular carrier you have a plan with. … Turn on your iPhone by holding down the Power button until you see the Apple logo appear on the screen.More items…•

What do you do if your SIM card doesn’t work?

If your SIM is not working, the first thing to do is see what the cell phone says. If you see a message like “SIM error,” “Insert SIM,” SIM not ready” or something similar, try taking the SIM out then put it back in and power up your phone. … If your phone has gotten wet, let your phone dry out before you start it.

How do I activate my SIM card?

New phone or SIM card activationGo to att.com/getstartedbiz.Select Activate your device for AT&T wireless device.Enter the required information.Select Continue.Follow the prompts to complete your activation.

How long does it take for a new SIM card to be activated?

It can take anywhere between 1 hour to 24-48 business hours for your SIM Card to Activate so we always recommend you keep using your old SIM Card in the meantime.

How do I check my SIM card?

Press Menu and select Settings. Scroll down and click About. Click Phone Identity (or Status, depending on your Android model)…Select Settings.Select Device.Select Advanced System Settings.Select SIM card.The 19-digit ID number on your SIM will be listed under ICCID.

How long does it take to activate an iPhone?

Connect the iPhone to the computer via USB cable. Allow time for iTunes to detect and activate your iPhone; successful activation indicated when iTunes shows ‘Set up as New’ or ‘Restore from Backup’ screen. Follow the prompts on the iTunes screen to complete the setup. This process may take 2-3 minutes.

Why is my SIM card not showing up?

Your SIM card or device may be configured for your previous network and will need to be reconfigured. … Clean the gold connectors on the SIM with a clean lint-free cloth. Replace the battery and turn your phone on without the SIM. Turn your phone off, replace the SIM and restart the phone.